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Hi Dan. I submitted to change my profile to my personal name. Thank you for the advice.Ring Central (RC) is huge and certainly has its place in the industry. It is, however, a bit limited for businesses that might want to really customize their communication flow. I have several clients that have moved off of RC, citing challenges to get the proper support they needed in a prompt manner. During these transitions I have personally managed their RC accounts and have often experienced slow responses and resolutions. Having been in the space for >20 yrs, I understand that bigger icebergs move slow, so while I may share my client’s frustrations, I’m never surprised.
Hi Dan. I submitted to change my profile to my personal name. Thank you for the advice.
Ring Central (RC) is huge and certainly has its place in the industry. It is, however, a bit limited for businesses that might want to really customize their communication flow. I have several clients that have moved off of RC, citing challenges to get the proper support they needed in a prompt manner. During these transitions I have personally managed their RC accounts and have often experienced slow responses and resolutions. Having been in the space for >20 yrs, I understand that bigger icebergs move slow, so while I may share my client’s frustrations, I’m never surprised.
