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I am looking at Invoca + Five9 for some of our remote BDRs - it's quite costly.Comparing it to an all-in-one solution without the AI reporting, they all come in significantly cheaper.Now, being me, the dilemma is can I make my own AI sentiment analysis tool for less than the difference in those prices.There is also the option of getting telephony + transcripts and using something like TalkWalker as well.
I am looking at Invoca + Five9 for some of our remote BDRs - it's quite costly.
Comparing it to an all-in-one solution without the AI reporting, they all come in significantly cheaper.
Now, being me, the dilemma is can I make my own AI sentiment analysis tool for less than the difference in those prices.
There is also the option of getting telephony + transcripts and using something like TalkWalker as well.
