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You're the first person that I've met with that opinion. I've only heard bad things about RingCentral support up to this point and mostly positive on GoTo. Was there a particular item or product of GoTo that was the focus of the support issues? I have a bid from Jack at TotalCX but the demos didn't go well with IT on network priority. Hard to know what to do. We are moving from VinSolutions to DriveCentric in the next couple of months and are an Office 365 organization so would see value in Azure integration as far as SSO. We are leaning towards GoTo+CallRevu or GoTo+Purplecloud or RingCentral+Purplecloud or TotalCX+TotalCX.