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So your issues are within the GoTo Contact Complete product mainly or within the Connect product? We have 7 main campuses of stores and service centers and an all-remote team of Service BDC agents working for all locations. They're currently on Volie but that product is severely overpriced for a small Service BDC. So it would be nice to have those 7-8 people within our own phone system but still have the functionality of a contact center tool instead of straight Connect. If GoTo's Contact tool is sub-par in reliability, that would be an issue for us. Jack's contact center/BDC tool is a 3rd party add-on, with a similar feel to Five9's. You're going to use TotalCX for your call center or you're using TotalCX for VoIP and tracking and adding their 3rd party tool for the BDC functions?