Reply to thread

Dan - Sorry for my delayed response.  We would use TotalCX for everything, yes.  I have several multi-store groups in my 20 group using TotalCX in a similar set up and they are very happy.  I'd strong encourage you to connect with Phil Sherman at Telecom Solutions if you haven't made a decision yet. He's extremely knowledgeable and will save you money.  Worth every penny in my opinion.