Getting closer to Auto again, this thread is evoking a broader strategy for me than just selling standalone APIs.
More than ever, I'm aligning to the UCaaS side of our business, Vonage Business Communications (VBC). I'm learning we have a decent footprint with dealers using that offering. I'm learning that platforms want to integrate with it.
I see a lot of creativity in here in leveraging UCaaS, SaaS, and APIs from different vendors. One wonders what the value would be to this group getting consolidated support from Vonage across all of those areas.
Give me brutal feedback.
Has anyone here had experience using VBC in their dealership?
How does it compare to GoTo?
With the consistently negative sentiment of GoTo here, do you care that many large SaaS platforms are white-labeling their service?
What do you think Vonage needs to do to compete with GoTo and Twilio both directly with dealerships as well as subprocessors of SaaS offerings?
Happy to take some of those conversations offline, too.
