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Details at a glance...

Are these "At a Glance" keywords really user-generated? Are they pulled from reviews?

I noticed these appearing on our listings too, but fortunately none of them are negative (yet?).

Another problem: Google seems to be crawling our website and randomly adding images to our Place page:

gmaps.jpg
That Maxima had been featured on our main page, now it will (forever?) appear on our Places page.
 
Art,

I don't know about that to be honest. I trusted the article that said "full blown" access. Looks like if I crowd source enough DealerRefresher's we can screw up your phone number, URL and categories though. Anybody want to volunteer for an experiment ? ;)

Bobby Rahal Toyota - Google Maps

I totally get UGC on non-claimed places, but this is just crazy to me.
 
For our first crowdsourcing experiment, everyone please move my marker location south of Rt 11 and a bit to the east... that marker is on a neighboring competitor and I can't get it to stick in the empty field that, unbeknownst to Google, contains our new building.
 
Haha at least that's the Harley-Davidson dealer, not exactly a direct competitor!

Back on topic: I agree that owner-claimed places should have a slightly different process for community contribution. I got a flurry of emails from Google on Oct 14th about user updates for all of our Places, I would like to receive notification like that every time a user edits our info.