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Just wanted to peek my head in here and thank everyone for the feedback (good and "constructive" :)).   I did want to clarify a few vitally important facts based on some of the comments above, and then I'll bow out and hope to see the postings continue.


-Per salete22's comment - we are not a CRM tool.  We do not have CRM functionality other than the ability to gather leads and email leads back through our software.


-Per ghen -  our market pricing tool does in-fact precisely pull current market data from numerous sources including eBay and AutoTrader giving our dealers the same exact view as to what customers are seeing in real-time.  We actually do not have prior sales history (something we are working on for Version 2.0), so I'm sorry if you misunderstood the basis of the analytics data.  We have also very recently added considerably to our Account Management, Project Management, Programming and Development departments so the problems you had with turn-around have been addressed.  2009 was a tremendous growth year for us, and our goal was scalability - which we have acheived for 2010. 


Thanks to all our current clients for your business, and for helping us achieve our goals for 2009!

 

Please continue....