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Hell yea. If you're in the business of creating content and you haven't had one blow up (like this), you're not trying hard enough.IMO they acted quickly and replied humbly. It's a great lesson in reputation management. I wish more stores could react to poor reviews in this transparent and humble manner. They get 5 stars in my book.
Hell yea. If you're in the business of creating content and you haven't had one blow up (like this), you're not trying hard enough.
IMO they acted quickly and replied humbly. It's a great lesson in reputation management. I wish more stores could react to poor reviews in this transparent and humble manner. They get 5 stars in my book.
