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We started our eLead install/on site training today. If it could be a question-I've asked it--if it could be broke-we did it. The control freak in me wanted to own our emails and have them tracked in the CRM. I think the email hosting via eLead is running us $200/mo. I know if/when we leave, we'll lose the past emails...but don't you always lose a lot of info with a switch anyway? (looking at using outlook or the like as a way to save emails-ideas?)

I also want to see about trying to get my DDC, Cars & AT 800#'s into elead--  ?possible?

I have to say I :heart: the DealerSocket Dashboard in the demo, but there seems to be a lot of great features with eLead. My Sales & Desk Managers were the ones to pick eLead for the tools they will be using on the floor ever day.

I too am very scared by the call center. Our marketing is all about being a real, friendly, Family Oriented business and the idea of a pushy call center person who doesn't even know Caboose (he's our Moose [Mascot])...yet I get they are more polished, likely to be better on the phone than over half of my guys (and not half as pushy as another 1/4)

Here under the rock...this is a BIG week at OCJ and if we can make a go at it...anyone can!