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Ryan,


Yes, very much so. Part of the reason I went with this solution was the following:

1) We had less than 20 users logging in, so the product was free for us.

2) We created two Administrators (Our Service writers) and 11 service techs. The Admin's could see everyone's schedule for that day on one screen. When the tech's logged in, they were only able to see their schedule for the day. Of course they could change the day and see what they had schedule out in the future.

3) It was able to integrate with our website, allowing customers to "block out time" on our techs future schedule. Of course this time had to be double checked by the Service Writers who would call them back to "confirm" the appointment.

4) It keeps a record of all the customers, so it was our poor mans CRM for the service department.


So I think for a solution for Sales it could be equally powerful. You could have your owner & Sales Manager set as admin, they would be able to adjust or schedule appointments for any of the Sales persons. Not only that, they could log in the customer comments what type of vehicle, price range, or payments they are seeking. Which would be vital information for them. You could even allow the customers to "schedule a time" for a demo, or test drive right from your website.


My personal 2 cents:

I guess the management in me, I would require all the Sales persons to log each up they would take in Setmore daily with rough times (including calls). This would at least allow the Owner/Sales Manager to track and see which sales persons are actually attempting to sell themselves and the dealership, or those just there for a 'paycheck'.


I'm more than happy to answer any other questions you would have about Setmore. It was a great solution for that dealership at the time.