Over the years more and more we are getting complaints that flat rate is no longer as effective as it once was. We are exploring different avenues but I am wondering if anyone out there has had success with this in their shop. If so, what did your pay structure look like? I am not looking for exact dollar amounts, but examples like salary plus a production bonus, tiers, etc. We have some ideas in mind but was hoping to find someone with success in this to speak with.