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We just received notice that our ILM, which I am not a huge fan of anyway is not GM DTAP certified and we have to make a change by the end of the month.


DTAP Certified vendors are:

Aeros CRM

AutoAccelerator CRM

AutoJockey CRM

CutomerMate/AutoMate

Deal Operator

Dealer Socket CRM

DealerPeak CRM

Dealertrack

Web Control

Elead1One

E-PULSETrak

Higher Gear

iCarMafic

SCI Driver

Lead Machine (Dealer.com)

Process Pro

ProMax Unlimited

SalesEdge CRM

XRM 2.0



My questions is, which I know is covered in many different threads is what CRM/iLM do you use if any from the list above and why.


We currently have ACS (bought out by Dominion) for our DMS so we originally we leaning towards web control in hopes of better integration with our DMS.


Thanks for any info!