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I can second from experience with Overnight BDC that they are a solid direction to go and I actually sleep and lead a reasonably normal life with them around. I generally get support very quickly if I have a question or an issue. As far as GM leads are concerned they can manage replies to sales, service and parts and will handle all the jumping through hoops required to get a response time corrected if GM registers the incorrect time.


After having handled issues with incorrect response time reports in the past, I would pay someone just for that if I knew it would be corrected swiftly and without hoops and hurdles.