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That is why it is important to use a company you trust.What if your CRM was down and you could not log a response?What if your staff drops the ball and doesn't respond.What if there is a blackout in the NE like in the 00's when nobody had power or cell service.What I did was watch every lead for the first few weeks, watched them all get answered quickly and with good solid text. We had one glitch but that was our ILM's fault not our response company. They always responded quickly and without a hitch, once you see that happen 150+ times you can sleep well.
That is why it is important to use a company you trust.
What if your CRM was down and you could not log a response?
What if your staff drops the ball and doesn't respond.
What if there is a blackout in the NE like in the 00's when nobody had power or cell service.
What I did was watch every lead for the first few weeks, watched them all get answered quickly and with good solid text. We had one glitch but that was our ILM's fault not our response company. They always responded quickly and without a hitch, once you see that happen 150+ times you can sleep well.