Reply to thread

[USER=3319]@Rob[/USER] As I've spent more time in this business, I realized that making changes on vendors based on emotions/relationships usually didn't pan out.  That and we are grandfathered in at a pretty low rate LOL.  Seriously though, if you look at some of my posts from 3 to 10 years ago, it was "that rep made me mad, fire 'em" or "I hate that company just because, fire 'em".  Decisions are now, and will be, based on performance.  I think our industry, actually I know our industry, is extremely emotional and relationship based.  That isn't scalable (as a decision or sales model), for us or the vendors.