• Stop being a LURKER - join our dealer community and get involved. Sign up and start a conversation.

Reply to thread

This one appears to be a secret...at least at my pay grade.


The inner workings of where CNAM registration data lives is downstream from me. The most exposure I have to it is gathering numbers, submitting a ticket to our team, then voodoo magic happens and it works. I checked this morning for any instances where Vonage wasn't able to update CNAM for Verizon handsets and nothing came up. My assumption would be that everything under that Verizon umbrella would be covered.


Are you registering these CNAMs directly with the carriers/central database or are you leveraging a dashboard from a comms partner that does it for you?


I will note for others that this CNAM gap likely isn't having an effect on your 10DLC registration. Two separate processes.