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This is the exact candor in feedback CRMs need to hear from dealers.


It's very possible they are making assumptions that most dealers wouldn't...


1. Allow the rental cost to be passed to them

2. Forego Voice support on the same number

3. Abandon a "local number"

4. Be patient enough for the short code to be approved


I completely agree with you and would be the guy those CRMs submit the brief to.


On the other hand, once 10DLC growing pains get ironed out it will be a more scalable solution.