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[USER=10922]@BillKVMotorCo[/USER] those are absolutely valid questions.


1. Not necessarily. If sending through a software platform, that platform would know if the message failed. You knowing as the dealer would be dependent on the data the platform gives you.


2. Short answer, yes.


3. No. A compliant opt-in doesn't make you immune from filtering based on content. "Credit Score" may get too close for comfort to "debt collection", which is prohibited over SMS.


4. CNAM is seemingly something I need to become an expert on for dealers. Voice only feature. Contacting your provider to ensure your CNAM registration is up to date would be the path I'd take here.