• Stop being a LURKER - join our dealer community and get involved. Sign up and start a conversation.

Reply to thread

Video is absolutely something I want to get into.  I use Autobase and the outdated-ness of it makes including Youtube videos in a 1st response email very difficult.   I'm not sure there's even a solution.


I took over the BDC department at this dealership a year ago and have increased its units and gross about 50-60%.  This dealership has had an established BDC for years now but it was never run correctly.  Of all the veteran reps that were in here when I started, only 1 is left.  Things are going well, but I'm never satisfied.  So I wouldn't say that I'm not happy with the results, the results are good, but I am just always trying to improve and improve.