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Good points John, although my assumption is that sales consultants today don't really have much a choice considering how much activity happens in the CRM. I know there are still dealers out there which the processes are broken...What areas do you think sales consultants struggle the most with in CRM? Trying to better understand what happens after they use it, how do you separate a strong or weak CRM (assuming good adoption)? Great to chat with you on here btw!
Good points John, although my assumption is that sales consultants today don't really have much a choice considering how much activity happens in the CRM. I know there are still dealers out there which the processes are broken...
What areas do you think sales consultants struggle the most with in CRM? Trying to better understand what happens after they use it, how do you separate a strong or weak CRM (assuming good adoption)? Great to chat with you on here btw!
