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[USER=648]@Dan Sayer[/USER] And yet, DriveCentric has been unable to replicate any of the custom VIN reporting we've given to their team for months (yes, we've been trying to work them for months). Not even close. Moreover, the clients I have who switched from VIN to DC run centralized BDCs. I ran two reports for one of them last month that (allegedly) use the exact same data, yet the opportunity counts were different by about 20%.My advice to all dealers is make a CRM change at your own peril. What makes you think your team will use the new one any more than they used the old one? Unless you're using one of the "OMG, this CRM sucks" tools (I won't name names), there has (so far) been very little (if any) upside to making a switch.
[USER=648]@Dan Sayer[/USER] And yet, DriveCentric has been unable to replicate any of the custom VIN reporting we've given to their team for months (yes, we've been trying to work them for months). Not even close. Moreover, the clients I have who switched from VIN to DC run centralized BDCs. I ran two reports for one of them last month that (allegedly) use the exact same data, yet the opportunity counts were different by about 20%.
My advice to all dealers is make a CRM change at your own peril. What makes you think your team will use the new one any more than they used the old one? Unless you're using one of the "OMG, this CRM sucks" tools (I won't name names), there has (so far) been very little (if any) upside to making a switch.
