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There's a number of things that happen:

1. Slack messages for everything - there are 2 "channels" that these go into. Medium alerts go into just a communication channel so developers can get a notification when they have time. Anything that's high priority or critical goes into a channel where every single developer and devops employee gets an immediate alert on their phone and on their computer. These are very hard to miss.
   
   
2. Emails for everything - even if a slack message is sent, the developer email distribution group receives alerts for everything. The team have mail rules to manage these, but if they contain the word "critical" my phone freaks out and makes sure we all know.
   
   
3. SMS - we have text message alerts for a few things, but ultimately they end up coming in 1-3 seconds after Slack messages in practice.

at the end of the day, Slack has become the most important tool in our suite of tools.

We get notifications for code commits, product deployments, client creations, errors on any client website, resource usage, continuous integration test results, etc - it's my hub for the pulse of the entire development team, including all of our infrastructure.

It's not cheap, but it works