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The rule according to Google is the department "needs a separate entrance" to qualify for an additional GBP. Im not sure how Google establishes this but I haven't heard of any problems with dealers creating a primary GBP, ie "sales" and another GBP for the service department that is nested into the primary.


The process of nesting is a bit counterintuitive, but this article shows how to do it: How to Nest Department Listings on Google My Business