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Don't put all your eggs in one basket. This breach affected the eLead dealers with a CDK DMS the hardest. They had to resort to old-school methods of desking deals.


If I were a dealer using a CRM and DMS from the same company, I'd be rethinking that now. Similarly, if I buy a lot of products from the same vendor, I'd be rethinking that now. 


These ransom attacks are getting more and more prevalent.  It is obvious they cannot be stopped, so a smart business needs to diversify their technology options.  Other than paying one big bill to one vendor, it is still just as much of a pain in the ass to have multiple products from that vendor that hasn't integrated them seamlessly than it is to have multiple vendors to log into.  The smaller ones usually do a better job anyway.