Reply to thread

Lots of good feedback here.  I'll add this.  If you don't have the ability to change this, it isn't going to change.  Management perceives this guy to be an asset and so they aren't going to get rid of him.  It's certainly costing your group business, and I would contend that all 20+ of those customers would get sold no matter who got in front of them.  Too many people are already closed in their mind by the time they reach the dealership.  What you're losing by having a guy like this is repeat business.  If he's dishonest and shoving people in cars, they're not going to come back and buy from him again.  Work hard and find yourself into a position to change things.  Don't lose your perspective as you continue your career, and don't feel like you have to stay at that store if change isn't going to come.  A bright rep with a good work ethic will thrive anywhere.  Find a store with similar values as you, and you'll find that your production will improve as well.