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Okay if you want my actual response, service departments at car dealerships cause me zero anxiety. I'm there for a very low-stakes transaction. Here's my car. Change oil please. Here's $70 or whatever. I wanna get on my laptop, play poker, do whatever while my car's being worked on.


In contrast, I hate car dealership sales departments. I get anxiety just thinking about them. The sleazy car salesmen trying to lube you up. Ugh. I want *nothing* to do with them. When that dude approached me and told me about who he was, I felt like he was basically a timeshare salesman. I wanted to get rid of him ASAP.


Also, why would I be a good candidate to target for a sale if I'm literally about to invest money in prolonging my ownership of my current car? There's smoething very incongruent about getting pitched a sale when I'm there to invest in my car.