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From a consumer needs standpoint he is not a candidate, because there are no needs or wants to be taken care of.

From my experience previously working in service, customers who have an expensive repair out of warranty are usually approached by the GM and given a solution of trading their car for a new one.  As a solution to their needs of having reliable transportation.

Many customers have been put in new cars this way, while used cars takes in the car, service recons it and it goes on the front line.

Happy customer, labor hours for service, parts gross and inventory for the used car department. Or if the cars a dud, they wholesale it.