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There is nothing in my reply that indicates anything close to me being "triggered". Your post was simply confusing to me. Now I know why, because you know nothing about the Retail Automotive Industry.  I get it now.

The likelihood of a consumer purchasing a vehicle at the facility that services their vehicle is exponentially higher than that same consumer purchasing from a facility that does not service their vehicle. That is the reason that dealerships keep their service area staffed with sales personnel. A lot of vehicles are sold on the service drive. I understand that you didn't like it. Most people aren't triggered by it.

Car salespeople and lawyers don't make my top 10 of people I least like to spend time with. Morticians, Cancer Doctors, Life Insurance Claims Agents, Neuro Surgeons, those are the type of people that I don't want to spend time with. I guess it's just different perspectives for all of us.

Do you have any specific questions about Car Gurus? I have been a customer of theirs for almost 8 years. Perhaps I could help!