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Very rarely is the luxury of "do this exact thing, then money will hit your pocket" definable with the simple point of a finger.  There are always varying circumstances at play; not a silver bullet.


However, if I read between the lines of what you're saying I see promise in their photography efforts.  They've stuck with it for 18 months!  That's a significant long term investment for the car business.  We don't do a damn thing for longer than 90 days if we don't see value in it.


So, I would have to say "some downsides" of less leads coming through is actually a sign of a upsides!  Leads suck.  They're a ton of work, not a lot of customer commitment, and have a much lower closing ratio than floor ups.  Give me a floor up!  Screw those Internet leads!  Build me a website that makes the up bus roll; not the lead train.