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The ILM we're currently using has been excruciatingly frustrating as their numbers appear flawed in certain field causing me to question their accuracy.  At the end of the day, the most important thing is to be accurate. 

 

It's been a couple months since your post.  How do you feel about iCar now that you've been using it?  Is it accurate enough to base their payplans off?

 

I'd like to hold these guys accountable to performance expectations, but there's enough flaws in this system that I can't even do this.