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I'm wondering is anyone missed this part of [USER=11870]@Jason Hartwell[/USER] 's post.I lot of the services offer call recording with automated transcribing and I can't remember exactly how CarWars does it but I believe they have the ability to assign "important/urgent" calls by dealer department, immediately sending the important info by text message.We were on CarWars for year and then the owner decided he wanted a change, for the sake of change and moved to CallRevu. CallRevu does offer the department specific transcribing with immediate alerts as well. I preferred CarWars personally for their UI and reporting.Have you reached out to Mike Haeg, VP of Automotive for CarWars? He sticks his head in here from time to time.
I'm wondering is anyone missed this part of [USER=11870]@Jason Hartwell[/USER] 's post.
I lot of the services offer call recording with automated transcribing and I can't remember exactly how CarWars does it but I believe they have the ability to assign "important/urgent" calls by dealer department, immediately sending the important info by text message.
We were on CarWars for year and then the owner decided he wanted a change, for the sake of change and moved to CallRevu. CallRevu does offer the department specific transcribing with immediate alerts as well. I preferred CarWars personally for their UI and reporting.
Have you reached out to Mike Haeg, VP of Automotive for CarWars? He sticks his head in here from time to time.
