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I'm just throwing this out there... With the foreign money that owns these big money CRM's nowadays you should consider some of the smaller companies who care about the customer more than their bottom line and their numbers at the end of the month. Many of us are family owned businesses who care more than you can imagine. It's gotten pretty nasty out there with the contracts dealers are asked to sign just to appease stockholders and the fight they'll put you through if you aren't happy with their software after a few months.. The quality of support is more of a consideration than it used to be so I implore all of you to look beyond whats "popular" simply due to their unlimited advertising budgets creating the mindshare that they have even though their product really isn't better and what I can tell we can all see here is older tech.. When you want a new feature or tweak just for your store alone you're looking at a dev cycle done by contract programmers in India that's 14 months out rather than next week done by folks that could be your neighbors.. Without being selfish promoting my own company I'll ask you guys to take a look at my competitors who I respect, DealerPeak and Votenza. Both of their platforms are excellent.