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Personally:- had major issues with DealerSocket lately. I loved the product, but it keeps having issues that cause us major headaches. Downtime, lockups, inaccuracies, functionality not working.- had Contact Management for years (older version). Loved the system, hated the workflow of using it. The newer version (available in the US) fixed much of that. Typically their contracts are 99 years long though, so it's a real commitment.- OpLogic has a Reynolds certified CRM that has more features than I can count, definitely worth a look- If you can send all emails through your CRM it makes tracking and associating much better. DealerSocket had some great tools for this, DealerMine used to be great at it - really helps to show which customers have seen which campaigns
Personally:
- had major issues with DealerSocket lately. I loved the product, but it keeps having issues that cause us major headaches. Downtime, lockups, inaccuracies, functionality not working.
- had Contact Management for years (older version). Loved the system, hated the workflow of using it. The newer version (available in the US) fixed much of that. Typically their contracts are 99 years long though, so it's a real commitment.
- OpLogic has a Reynolds certified CRM that has more features than I can count, definitely worth a look
- If you can send all emails through your CRM it makes tracking and associating much better. DealerSocket had some great tools for this, DealerMine used to be great at it - really helps to show which customers have seen which campaigns
