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I would think about hiring at least 2 people. Certain time periods will require a lot of work, like at the beginning of the month when new incentives come out. That'll take a lot of time to QA. It will require cross-referencing the actual incentives to ensure they are correct and applied to the correct vehicles. Have the job duties overlap so you can make sure they are doing their job (same errors are being sent in for the overlapping dealerships)Set up an error tracking system, like trac (The Trac Project), which is open-source. This allows you to see all the submitted errors and let's you track the progress on each error. It also let's you know how busy the QA team is.Make a daily, weekly and monthly task list and set aside some time for training.
I would think about hiring at least 2 people. Certain time periods will require a lot of work, like at the beginning of the month when new incentives come out. That'll take a lot of time to QA. It will require cross-referencing the actual incentives to ensure they are correct and applied to the correct vehicles. Have the job duties overlap so you can make sure they are doing their job (same errors are being sent in for the overlapping dealerships)
Set up an error tracking system, like trac (The Trac Project), which is open-source. This allows you to see all the submitted errors and let's you track the progress on each error. It also let's you know how busy the QA team is.
Make a daily, weekly and monthly task list and set aside some time for training.
