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Hello everyone. I have been following this blog for a while, and thought I would join in. If anyone has any questions about Live Chat, I would be happy to share my knowledge. I have 3 years experience at running my Live Chat support company, and 25 years in the Car Business. A recent article was written by Car Czar Consulting that will give you their view of what they consider to be the top five companies currently providing service/software for dealer websites. Of course they had some great stuff to say about my company, as well as ActivEngage, ContactAtOnce, and OutSell. They also mention SiteLive, but didn't give them the best review. Here is the link, let me know your thoughts. CarChat24 Raises The “Ante” In Retail Dealer Chat To Include True 24/7 Chat Service | Car Czar Consulting