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Caroyan,

 

About 20 hours aqo, I placed the drop-in chat on the front page and reduced the drop in settings to 3-4 seconds.

 

CHAT EXPERIMENT RESULTS: 34 chat requests total in 20 hours.

6 are from the home page. 3 are for vehicle requests, 2 are ck'ing credit app status.  

 

I'll give it 24 more hours. So far my marketing instincts are validated. The home page chat drop-in experiment does not produce results strong enough to justify the annoying drop-in thingy on the home page.