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First full day on ActivEngage and we're getting the kinks worked out quickly - thanks Todd :thumbup:

It is a very powerful chat tool and I may be more addicted to the live analytics than I am to my CrackBerry.  We've got a few more things to sort out and a little more time to invest before I come out with a longer/deeper statement on Todd's baby, but so far so good. 

P.S. Kinks are typical of any new system install/setup....no worries.

P.P.S. If you sign up for ActivEngage, tell Ted you absolutely must have a Mac interface (even if you don't have a Mac)