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Let's get this thread back on par with the original topic "Low Cost Live Chat Servers".I stumbled across this Chat Service a few weeks ago and have been messing around with it since then.Features | SnapEngage Live ChatThey offer a $50.00 package that includes 4 users. Let's be real - that's about the right number of users for may dealers. Typically when a dealer signs up for a dealer hosted chat service, they tend to get all excited about it and before you know it, each employee (at least on the front end) are set up with their own chat account. After the initial Chat Hype wears off and the dust settles, you're left with only a handfull of your sales staff that take advantage of the service and become a [URL="http://forum.dealerrefresh.com/f43/critiquing-live-dealer-chat-script-chat-tracks-1105.html"]dealer chatter[/URL]. This supports what I believe the 4 / $50.mo package will be enough for many/most dealers.They have some interesting features like the ability to chat from Skye or Gtalk, Co-browsing, custom chat boxes. If you happen to be an individual sales rep that's using Highrise CRM as a personal CRM, SnapEngage offers some integration.If you visit their website, you'll see they work with several large businesses, including Edmunds and HTC.
Let's get this thread back on par with the original topic "Low Cost Live Chat Servers".
I stumbled across this Chat Service a few weeks ago and have been messing around with it since then.
Features | SnapEngage Live Chat
They offer a $50.00 package that includes 4 users. Let's be real - that's about the right number of users for may dealers. Typically when a dealer signs up for a dealer hosted chat service, they tend to get all excited about it and before you know it, each employee (at least on the front end) are set up with their own chat account. After the initial Chat Hype wears off and the dust settles, you're left with only a handfull of your sales staff that take advantage of the service and become a [URL="http://forum.dealerrefresh.com/f43/critiquing-live-dealer-chat-script-chat-tracks-1105.html"]dealer chatter[/URL]. This supports what I believe the 4 / $50.mo package will be enough for many/most dealers.
They have some interesting features like the ability to chat from Skye or Gtalk, Co-browsing, custom chat boxes. If you happen to be an individual sales rep that's using Highrise CRM as a personal CRM, SnapEngage offers some integration.
If you visit their website, you'll see they work with several large businesses, including Edmunds and HTC.
