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We just made the switch to Live Chat and I have nothing but good things to say about them. They don't brand the chat with watermarks like ActivEngage or Contact at once and it is a chat that stays static on the website while you browse, it's not a popup that closes as soon as you click on something. We just started yesterday and until now I can report a 30% increase in chat's with the same amount of traffic.


Here it is:

Auto loan & used car financing


It's on the bottom right.


Also I am currently using it with a 17-people BDC department and it is working wonders and the learning curve was much quicker since the UI is very simple and minimalistic. It is compatible with all platforms.


JohnH