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bmwbirdman, I have yet to pull the trigger on Chat. I ran an experiment for the cars.com chats for my stores and I end up being a info-getter, not an appointment-maker. NOT GOOD. I believe our team needs Chat scripts and chat training. How did you get there? thoughts?
bmwbirdman,
I have yet to pull the trigger on Chat. I ran an experiment for the cars.com chats for my stores and I end up being a info-getter, not an appointment-maker. NOT GOOD.
I believe our team needs Chat scripts and chat training. How did you get there?
thoughts?
