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I had a demo of the Contact at Once software yesterday - thought it was pretty good. I'm not completely sold on the drop down business card idea. IMO its kinda ugly but my biggest concern is with the intrusion. I'm almost convinced it will work but I'm not sure it's worth the way customers will react to it. They did mention you can make your own cards that drop down and with a good message it might put my worries to rest. Has anyone experimented with the "make your own card" feature and does it give enough flexibility to make it look any better?