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[USER=3]@Jeff Kershner[/USER] that's a very good point. I need to get with my BDC manager and compare the contact and sold ratio over the last 6 months.


What I am hoping to achieve is to get more leads coming in from that particular website. I understand your point regarding quality vs quantity but coming from an average of 100 leads during the winter and 50 during spring/summer is a big drop for us. If we could go back to at least 80 leads and keep the same close ratio, it would be ideal for us. I am confident that our BDC can handle it and if they can't, we should look at hiring an additional agent.


On the other end, I will not going back to a "get eprice" but as [USER=5482]@JessicaRuth[/USER] suggested, I will try "check availability"   It doesn't imply that we have to give the customer a lower price, but it does gives us the chance to talk to them and schedule a test drive.