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Messenger.com is FB's chat platform. With a simple link (https://m.me/YourFBUserNameHere), shoppers can initiate chat.This could be a possible (and legally safer) alternative to texting.Has anyone been working with FB messenger to chat with shoppers?Can it be too personal?Is it safer? (don't have to give out a phone number)I'm wondering if it would open up a new prefered communication channel to those who are on desktop and don't want to text.Thoughts?
Messenger.com is FB's chat platform. With a simple link (https://m.me/YourFBUserNameHere), shoppers can initiate chat.
This could be a possible (and legally safer) alternative to texting.
Has anyone been working with FB messenger to chat with shoppers?
Can it be too personal?
Is it safer? (don't have to give out a phone number)
I'm wondering if it would open up a new prefered communication channel to those who are on desktop and don't want to text.
Thoughts?
