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Intercom is an awesome chat plugin that I keep encountering on newer sites. I have yet to see anyone in automotive implement Intercom, but it is a whole lot easier to use and less intrusive than most of the dealer website chat tools today.


Facebook Messenger is a very well built tool, and they launched a business-focused tool last year, but a lot of people are wary of Facebook reaching into other industries in light of their recent user data issues.