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Congrats [USER=10922]@BillVaughnAlWestNissan[/USER]!I only add that whomever is assigning leads, make sure they are doing so in a timely manner and make sure sales understands answering them in a timely manner. Also, sales needs to make sure they are reading any comments the customer writes in the leads. A customer may prefer no calls, or texts only, and it could be a turn off to the customer if sales doesn't pay attention their wishes.I say those things because those are issues we have here where I work. The frustrating part is that I have no control over it.Good luck, and thanks for sharing your journey!
Congrats [USER=10922]@BillVaughnAlWestNissan[/USER]!
I only add that whomever is assigning leads, make sure they are doing so in a timely manner and make sure sales understands answering them in a timely manner. Also, sales needs to make sure they are reading any comments the customer writes in the leads. A customer may prefer no calls, or texts only, and it could be a turn off to the customer if sales doesn't pay attention their wishes.
I say those things because those are issues we have here where I work. The frustrating part is that I have no control over it.
Good luck, and thanks for sharing your journey!
