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Bill,


    Have you had a chance to look at avg. used car recon cost (Purchase Units to Trade-ins), look to book stats, used car appraisals and cost to market data (are they loading up in trades or are they getting trades at a good cost to market only to be buried in them by service)? What does your used car inventory mix look like (Percentage of Purchase units to Trade-ins)? How much water are you carrying with your used inventory? Are you looking at desk managers deal structures (are you holding on trades, getting $$$ down, avg. number of pencils given, are they boxing the F&I manager in with no room to move). How strong is your F&I manager?