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A lot of the better CRM tools have this.Most good CRM have the ability to send a mass e-mail to a client list that can be very specific. For instance, let's sat you want to search for all customers who own a 2007 Accord and you want to tell them about a trade-in program, you can do that. When they reply, the e-mail will go to the person who has ownership of that lead.Most good CRM's can notify a rep if a duplicate customer is entered that matches yours. Or they'll have a duplicate customer report. Worst case, you run a sales report and then start comparing it to your leads.Basically, if you can imagine it, somebody probably has it.
A lot of the better CRM tools have this.
Most good CRM have the ability to send a mass e-mail to a client list that can be very specific. For instance, let's sat you want to search for all customers who own a 2007 Accord and you want to tell them about a trade-in program, you can do that. When they reply, the e-mail will go to the person who has ownership of that lead.
Most good CRM's can notify a rep if a duplicate customer is entered that matches yours. Or they'll have a duplicate customer report. Worst case, you run a sales report and then start comparing it to your leads.
Basically, if you can imagine it, somebody probably has it.
