Follow along with the video below to see how to install our site as a web app on your home screen.
Note: This feature currently requires accessing the site using the built-in Safari browser.
Normal
Rick - The email/phone aliasing is a feature that allows us to provide in-depth metrics (SmartFacts) and comprehensive follow-up (SmartFollow) based on the dealership’s staff interactions with its leads. With iCarMagic there are fields for a second phone and email address. We have taken action on your account to support the input of two emails into your CRM, both the alias and actual contact. Per your current iCarMagic settings, a search on the walk-in’s phone and last name will automatically trigger a duplicate alert. Yet another solution would be to use our non-aliased product, but with iCarMagic that isn’t necessary and you can continue to benefit from the in-depth performance metrics and SmartFollow with the actual contact info. Please feel free to contact Megan or any member of our team with any questions. After Hours support: Cases@responselogix.comJeremy LippsSocial Media CoordinatorResponseLogix, Inc.
Rick - The email/phone aliasing is a feature that allows us to provide in-depth metrics (SmartFacts) and comprehensive follow-up (SmartFollow) based on the dealership’s staff interactions with its leads. With iCarMagic there are fields for a second phone and email address. We have taken action on your account to support the input of two emails into your CRM, both the alias and actual contact. Per your current iCarMagic settings, a search on the walk-in’s phone and last name will automatically trigger a duplicate alert. Yet another solution would be to use our non-aliased product, but with iCarMagic that isn’t necessary and you can continue to benefit from the in-depth performance metrics and SmartFollow with the actual contact info. Please feel free to contact Megan or any member of our team with any questions. After Hours support: Cases@responselogix.com
Jeremy Lipps
Social Media Coordinator
ResponseLogix, Inc.
