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From my seat, I found the ONLY trustworthy TRAFFIC source data would come from a survey at delivery.


Here's a couple take aways from >20,000 delivery surveys I collected over 5 yrs.


INTERNET

80% consider themselves a "frequent internet user" (more than 30 mins a day)

22% of all of my buyers used Cars.com or Autotrader at sometime.

85% of all sales were on my site prior to purchase 

...and 70% of these went to my site 3x or more


COMPETITION

43% of all buyers shopped never stopped at another store.

25% of all buyers shopped at just one other store


LOYALTY & REPUTATION

70% of all sales were to either a repeat buyer, or to someone who knew a friend or family that was a buyer.


TIME TO SALE

50% were in shopping 3 months or longer



TRADITIONAL AD PERFORMANCE

90% of all buyers saw my TV ads, but...

25% found these ads helpful




http://forum.dealerrefresh.com/f43/survey-delivery-road-map-your-store-3751.html#post32318